Think Through the Series of Interactions
OK – we’re all on the design train right?! Good – we should be! Design is how we think of our customer and how we contribute to solving their problem in a way that allows them to enhance their life. Design is an intentional manipulation to change a behavior.
User experience and user interactions are pieces of this design puzzle that facilitate the intended change we are creating. So we know we need good interactions – how do we create these and sustain them? Touch points.
Design Thinking and Design (in general) are deep passions of mine. I love the process of discovering what is truly needed or important to a customer or situation and then creating something they find valuable. Top designs are all about executing on a vision and providing great value to those experiencing it. Design Thinking helps you achieve this. 

